Last Updated: September 30, 2025
1. Introduction
WLW Aesthetics, PLLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Name
- Phone number
- Email address
- Appointment or service details
- IP address and browser/device information
- Any information you provide through our contact forms
3. How We Use Your Information
We use your information to:
- Schedule and manage appointments
- Send appointment confirmations and reminders
- Provide service updates and notifications
- Send SMS communications (if you have opted in)
- Respond to inquiries and provide customer support
- Improve our website and services
4. SMS Communications & Consent
By providing your phone number through our website forms, you expressly consent to receive SMS messages from WLW Aesthetics, PLLC. These messages may include appointment confirmations, reminders, service updates, and promotional offers. Messages may be transactional and promotional in nature.
Message frequency may vary (up to 6 messages per month). Msg & data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP.
Opt-In Process:
Users opt in by entering their phone number on our website and checking an SMS consent checkbox before submitting the form. The checkbox is not pre-selected. After submission, users receive a confirmation SMS verifying their opt-in before receiving additional messages.
No Third-Party Sharing:
We do not share, sell, rent, or disclose your phone number or SMS consent information to third parties or affiliates for marketing purposes.
SMS consent is not a condition of purchase.
5. Cookies & Tracking Technologies
We may use cookies and similar technologies to enhance your experience, analyze website traffic, and improve our services. You can control cookie settings through your browser preferences.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.
7. Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of SMS communications at any time
To exercise these rights, please contact us using the information below.
8. Third-Party Services
We may use third-party service providers to help operate our business (such as messaging platforms or scheduling tools). These providers are only given access to the information necessary to perform their services and are not permitted to use it for marketing purposes.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.
10. Contact Information
If you have any questions about this Privacy Policy or your data, please contact us:
White Lotus Medspa
4075 Linglestown Rd #204, Harrisburg, PA 17110
Telephone: +1 (717) 934-0319
Email: wlmoffice@wlwaesthetics.com
