White Lotus Medspa
Cancellation & No-Show Policy
At White Lotus Medspa, every appointment is reserved exclusively for you. We value your time — and ours — so we kindly ask that you respect our scheduling policies.
Cancellations:
We require at least 24 hours’ notice to cancel or reschedule an appointment.
– Cancellations made less than 24 hours in advance will be charged a $50 late-cancellation fee.
– Repeated last-minute cancellations may require prepayment or a deposit for future bookings.
No-Shows:
If you no-show your appointment (fail to arrive or call/text), you’ll be charged a $100 no-show fee.
– After two no-shows, future appointments must be prepaid in full at the time of booking.
Late Arrivals:
Please arrive 5–10 minutes early.
Arriving more than 10 minutes late may shorten your treatment time or require rescheduling, with the late-cancellation fee applied.
Courtesy Reminders:
We send text/email reminders at time of booking and 24–48 hours prior to your appointment as a courtesy. Failure to receive a reminder does not waive these policies.
Emergencies:
We understand life happens. If a true emergency prevents you from keeping your appointment, please contact us as soon as possible — we’ll do our best to work with you. By booking with White Lotus Medspa, you agree to these terms.
Thank you for valuing our time and the time of other clients who may be waiting for an opening.